Privacy Policy
Version 1.0 — 19 May 2026
Who we are
Cabana Trips
Haarlem, the Netherlands
The short version
Cabana Trips is a private travel planner for your iPhone. Your trips, photos, and notes live in your own iCloud account — not on our servers.
When you use our AI travel assistant, search for hotels, or track a flight, some information is sent to our server to make those features work. We keep that data for as short as possible, never sell it, and never use it to train AI models.
You're always in control. You can wipe everything we know about you in a few taps.
What stays on your device (and in your iCloud)
Most of what you put into Cabana never leaves your phone or your private Apple iCloud storage:
- Your trips, days, events, and notes
- Photos and documents you attach (boarding passes, hotel confirmations, scans)
- Your packing lists and budgets
- Your preferences and app settings
This data is stored in your private iCloud database. Apple syncs it between your devices. We can't see it, read it, or access it. If you delete the app or turn off iCloud, the data goes with you.
You don't create a separate account for Cabana Trips. The app uses your existing Apple ID and your private iCloud storage.
What goes to our server (and why)
A few features need a bit of help from our server. Here's exactly what happens:
The AI travel assistant
When you chat with our assistant, your messages are sent to our server, which forwards them to a large language model to generate a reply.
By default, your chat is not stored after the conversation ends. Your conversation lives in temporary memory for up to one hour and is then deleted.
If you turn on chat history in Settings, we keep your conversations for up to 90 days so you can pick up where you left off. You can turn this off and wipe history at any time.
We never use your chats to train AI models. Our AI provider is contractually prohibited from doing so.
Hotel and destination search
When you search for a hotel or place, your search terms go to our server, which queries travel data providers. We pass along only what's needed — search terms, dates, and location — without your name or contact details. Results are cached on our server to make future searches faster.
If you complete a hotel booking through the app, your guest details and payment information are forwarded directly to our hotel booking partner. We do not store card details or guest information on our own servers.
Flight tracking
If you ask Cabana to track a flight, we send the flight number and date to our flight data partner. They send us status updates, which we forward to your phone as push notifications. We don't tell them who you are. Your device is identified to us only by an anonymous push token from Apple.
Push notifications
When you enable notifications, Apple gives us a device token. We use it to send you flight updates and trip reminders. The token doesn't contain your name, email, or any personal details.
What we don't do
We don't sell your data.
Third parties we work with
To make the app work, a small number of trusted providers process data on our behalf:
| Provider | What they do | What they see |
|---|---|---|
| Apple (iCloud, APNs) | Stores your private data, delivers push notifications | Your iCloud data (encrypted, we have no access); anonymous push tokens |
| AI provider | Powers our travel assistant | The text of your chat messages (no name, no email) |
| Hotel booking partner | Hotel data and bookings | Search terms, dates, location — no personal identifiers from us |
| Flight data partner | Flight status updates | Flight numbers and dates — not your identity |
| EU cloud hosting | Hosts our server (within the EU) | Encrypted data in transit |
All providers are bound by data-processing agreements. Where data leaves the EU, we rely on the legal safeguards required by EU data protection law.
Your rights
You have the right to:
- See what data we hold about you
- Correct anything that's wrong
- Delete your data
- Take it with you in a portable format
- Object to how we use it
- Complain to a privacy regulator if you think we got it wrong
If you're in the EU and unhappy with how we've handled things, you can complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl) or your local equivalent.
Deleting your data
- In the app. Delete a trip, event, or photo, and it's gone from your iCloud too.
- Server-side data. There's no vacation content on our servers — your trips, photos, and notes live in your iCloud. The only data we hold is anonymous and technical: chat history (only if you opted in to save it), flight tracking subscriptions, and an anonymous push token. When you delete a trip or uninstall the app, this server-side data is automatically cleared.
How long we keep things
| Data | How long |
|---|---|
| Trips, events, photos in your iCloud | As long as you keep them — they’re yours |
| AI chat history (default) | Up to 1 hour, then deleted |
| AI chat history (with opt-in) | Up to 90 days, or until you delete it |
| Flight tracking subscriptions | Until the flight has landed, then deleted within 7 days |
| Hotel search cache | Up to 30 days |
| Server logs (for security/debugging) | Up to 30 days |
Children
Cabana Trips is not aimed at children under 16. We don't knowingly collect information from children. If a child has used the app, the data lives in their own iCloud account — it can be removed at any time by deleting trips in the app or uninstalling the app.
Security
We take security seriously. In practice, this means:
- All traffic between your phone and our server is encrypted
- Sensitive data on our server is encrypted
- Access to our systems is limited to a small number of authorized people
- We use controlled server environments, with monitoring and access logs
No system is 100% secure, but we work hard to keep yours safe.
Changes to this policy
If we change anything material, we'll let you know in the app before the change takes effect. Minor edits (typos, clarifications) will just be reflected here with an updated date.
Contact
Questions, requests, complaints — all welcome at privacy@cabanatrips.com.
© 2026 Cabana Trips. All rights reserved.